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Privacy Policy

Effective Date: 05/11/2026
Last Updated: 05/11/2026

Wiltshire Jones ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or opt in to receive text messages from us.

1. Information We Collect

We may collect the following categories of information:

  • Contact information such as your name, email address, mailing address, and mobile phone number
  • Transaction information such as purchases, orders, and billing details
  • Communications including messages you send us and SMS opt-in records
  • Technical information such as IP address, device type, browser, and usage data
  • Location information based on IP address or device settings, where available

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our products and services
  • Process transactions and send related confirmations
  • Send text messages you have opted in to receive
  • Respond to inquiries and provide customer support
  • Send administrative information, such as policy updates
  • Send marketing communications where permitted by law
  • Detect, prevent, and address fraud or security issues
  • Comply with legal obligations

3. SMS Messaging and Mobile Information

If you opt in to receive text messages from us, we collect your mobile phone number, the date and method of your opt-in, and records of messages sent and received.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your mobile information with service providers who help us operate the SMS program (such as our messaging platform provider) under contractual obligations to protect your data and use it only to deliver the service. These providers are not permitted to use your mobile information for their own marketing purposes.

For information on opting out of SMS messages, see our SMS Terms and Conditions.

4. How We Share Information

Aside from the SMS-specific restrictions above, we may share your information with:

  • Service providers who perform services on our behalf (payment processing, hosting, analytics, customer support, email/SMS delivery), under confidentiality obligations
  • Business partners with your consent or as necessary to fulfill a transaction you have requested
  • Legal authorities when required by law, subpoena, court order, or to protect our legal rights
  • Successors in the event of a merger, acquisition, financing, or sale of assets, subject to confidentiality protections
  • With your consent for any other purpose disclosed at the time you provide the information

We do not sell your personal information for monetary consideration.

5. Data Retention

We retain your personal information for as long as necessary to provide the services you have requested, comply with our legal obligations, resolve disputes, and enforce our agreements. SMS opt-in records are retained for at least the period required by applicable law (typically four years for TCPA compliance in the United States).

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security of information transmitted over the internet or via SMS.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a supervisory authority

To opt out of SMS messages, reply STOP to any message you receive from us.

To opt out of email marketing, click the unsubscribe link in any marketing email or contact us directly.

To exercise other rights, contact us using the information in Section 10.

8. State-Specific Privacy Rights

Residents of California, Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have additional rights, including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of certain processing. Contact us to exercise these rights.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

  • Wiltshire Jones

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Material changes will be communicated by email, by notice on our website, or by other means as required by law. Continued use of our services after changes are posted constitutes acceptance.